Your CRM Strategy is Failing: Here's Why | Mastering CRM Strategies for E-commerce Success | Reach for Growth Podcast @Reach4Growth
In this episode of "Reach for Growth," host Gamal goes deep into the world of CRM with a special guest Uzair Hamid , exploring how CRM strategies can impact e-commerce and D2C businesses.
Discover the shift from attribution to incrementality, the future of CRM with AI, and how to maximize retention and customer engagement through personalized marketing approaches.
Whether you're a business leader or just starting in CRM, this episode provides actionable insights to help you drive growth in the digital landscape.
Don't miss out on expert tips and trends in CRM for e-commerce.
About the Guest - Uzair:
Uzair is an experienced CRM expert with a diverse background in both B2B and B2C sectors. Starting his career as a data analyst, Uzair transitioned into CRM, where he has worked across industries such as FinTech, SaaS, e-commerce, and logistics.
Uzair expertise lies in driving customer engagement and retention through data-driven CRM strategies, marketing automation, and personalization. With a strong focus on creating scalable and modular CRM systems, Uzair helps businesses improve incrementality and optimize their customer journeys.
I’m the founder of Gambra Digital, a performance marketing agency that helps funded startups in MENA scale into new markets, acquire more customers, and drive CAC down. If you’re spending serious ad budget and want senior-led help to make it work harder, visit gambradigital.com
